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Contact & Support

Designed with the same elevated, tablet-friendly aesthetic as your guest map, this page keeps support simple, elegant, and immediately clear. For everyday needs, contact the host or concierge. For urgent situations, use Costa Rica emergency services right away.

Essential contact board

Clear and elegant

Primary Host

For questions about your stay, the residence, access, comfort, or immediate non-emergency assistance.
Priority 1
Host phone
Replace with host number
Recommended first point of contact for most guest needs.

Concierge Service

For transportation, local recommendations, curated experiences, activity planning, and special requests.
Priority 2
Concierge phone
Replace with concierge number
Best for services outside the residence itself.

Emergency Services

For urgent police, fire, safety, or immediate medical emergencies in Costa Rica.
Immediate
General emergency
911
Ambulance / Medical transport
128
If there is any doubt during a serious situation, contact 911 first.
Luxury hospitality flow
Host for home-related support, concierge for experiences and logistics, emergency services for urgent response.
Calm and simple design
No distracting links, no extra navigation, and no accidental app switching on the in-home tablet.